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Privacy Policy

Last Updated: [05/27/26]

1. Introduction

Welcome to Cabana Pool (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, https://cabanapool.com (the “Site”), interact with our services, or communicate with us.

By using our Site, you consent to the practices outlined in this Privacy Policy. If you do not agree with our policies, please do not use our Site.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

A. Personal Information

When you interact with our Site, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information, if applicable
  • Any other information you provide voluntarily

B. SMS and Mobile Information

If you provide your mobile phone number and opt in to receive text messages from Cabana Pool, we may collect your phone number, SMS opt-in status, consent details, and related messaging records.

C. Non-Personal Information

We may also collect non-personally identifiable data, such as:

  • IP address
  • Browser type
  • Operating system
  • Referral URLs
  • Pages viewed and time spent on our Site

D. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Providing and improving our services
  • Processing transactions and inquiries
  • Scheduling, confirming, and managing service appointments
  • Responding to customer service requests
  • Sending promotional offers, newsletters, or updates when permitted by law and with the ability to opt out at any time
  • Sending conversational, appointment-related, scheduling, service, and customer support text messages if you have opted in to receive SMS communications
  • Ensuring website security and preventing fraud
  • Analyzing website performance and user behavior

 

4. SMS Communications

By providing your mobile phone number and opting in to receive text messages from Cabana Pool, you consent to receive conversational, appointment-related, scheduling, service, and customer support text messages from us. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our website.

Mobile information, including phone numbers, SMS opt-in data, and SMS consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may use trusted service providers solely for the purpose of delivering SMS communications, supporting customer communications, and operating our business services. These service providers are only permitted to use your information as necessary to provide services to Cabana Pool and are required to keep your information confidential.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share limited personal information in the following circumstances:

Service Providers: We may share information with trusted third-party vendors that assist us with payment processing, website hosting, customer support, communications, analytics, or other business operations. These vendors are only permitted to use your information as necessary to provide services to Cabana Pool.

Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, safety, customers, or others.

Business Transfers: In the event of a merger, sale, acquisition, financing, reorganization, bankruptcy, or transfer of company assets, your data may be included as part of the business transaction.

Important SMS Privacy Notice: Mobile opt-in information, phone numbers, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access & Update: Request access to or correction of your personal information.

Opt-Out: Unsubscribe from marketing communications at any time.

SMS Opt-Out: Opt out of text messages at any time by replying STOP.

Delete Data: Request deletion of your data, subject to legal requirements.

To exercise these rights, contact us.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to remove it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.